Yet another repeated login problem

RT Users
1

I keep getting prompted for a password after clicking on any link in
RT. It accepts the password, goes to the page, then asks again on the
next click. I’ve tried the following from an earlier similar post:

mysql> alter table sessions change a_session a_session longblob;

but it doesn’t solve the problem. I’ve installed RT several times
before without seeing this.
The env is rt-3.6.3 on gentoo (though I built/installed RT by hand).

Any help will be greatly appreciated,

-JE

2

I keep getting prompted for a password after clicking on any link in
RT. It accepts the password, goes to the page, then asks again on the
next click. I’ve tried the following from an earlier similar post:

That suggests a cookies problem. What’s going on with cookies?

3

Jesse Vincent wrote:

I keep getting prompted for a password after clicking on any link in
RT. It accepts the password, goes to the page, then asks again on the
next click. I’ve tried the following from an earlier similar post:

That suggests a cookies problem. What’s going on with cookies?

Standard firefox config with cookies enabled. I’m setting this up on my
own desktop and connecting to localhost on apache, but I’ve got:

Set($rtname, ‘sandia.gov’);
Set($Organization , “sandia.gov”);
Set($Timezone , ‘US/Mountain’);

in my RT_SiteConfig.
The cookie name is ‘RT_SID_sandia.gov.80’. Could it be a problem that
the cookie name (sandia.gov) conflicts with localhost?

-JE

4

Josh England wrote:

Jesse Vincent wrote:

I keep getting prompted for a password after clicking on any link in
RT. It accepts the password, goes to the page, then asks again on
the next click. I’ve tried the following from an earlier similar post:

That suggests a cookies problem. What’s going on with cookies?

Standard firefox config with cookies enabled. I’m setting this up on
my own desktop and connecting to localhost on apache, but I’ve got:

Set($rtname, ‘sandia.gov’);
Set($Organization , “sandia.gov”);
Set($Timezone , ‘US/Mountain’);

in my RT_SiteConfig.
The cookie name is ‘RT_SID_sandia.gov.80’. Could it be a problem that
the cookie name (sandia.gov) conflicts with localhost?
Yeah. If I comment out the $rtname line, then things work fine. Thanks
for the help.

-JE